Privacy Policy
How we protect your data
We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.
1. Introduction
Gym Service Australia (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information we collect
We may collect the following types of personal information:
- Name, email address, and phone number
- Business or company details (if applicable)
- Billing and payment information
- IP address, device information, and browsing activity on our website
- Any other information you provide through inquiries, forms, or communication with us
3. How we collect information
We collect information through:
- Direct interactions (e.g., when you contact us via email, phone, or website forms)
- Website cookies and analytics tools to track usage patterns
- Third-party services that help us analyze website performance and user engagement
4. Purpose of collecting information
We collect personal information to:
- Provide and improve our gym equipment maintenance and related services
- Respond to inquiries and customer support requests
- Process transactions and manage accounts
- Comply with legal obligations
- Send marketing communications (only with your consent)
5. Sharing of information
We do not sell or rent personal data to third parties. However, we may share information with:
- Service providers assisting us with operations (e.g., payment processors, IT support, marketing tools)
- Legal or regulatory authorities if required by law
- Business partners when necessary to deliver our services
6. Security of your information
We take reasonable steps to secure your personal information from unauthorized access, use, or disclosure. This includes implementing data encryption, secure servers, and access control measures.
7. Your rights
You have the right to:
- Access, correct, or update your personal information
- Opt out of marketing communications
- Request the deletion of your data (subject to legal and contractual obligations)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights
8. Cookies and website tracking
Our website uses cookies and third-party analytics to enhance your experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Contact us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Phone: +61 414 618 027
11. Changes to this privacy policy
We may update this policy from time to time. Any changes will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the revised policy.
12. Use of Google fonts
To maintain a consistent and professional appearance, our website uses Google Fonts.
These fonts are loaded through Google’s content delivery network (CDN), which helps ensure fast performance and reliable display across all browsers and devices.
Last updated: 24 May 2025
